Theunglamorousworkthatprevents3amphonecallsWebsites,email,paymentsandbackupsthatsimplywork
What is covered
Websites and the services
behind them
Websites
Built to be dependable first — fast, straightforward and easy to keep running
Set up properly, delivered reliably, and not silently landing in spam
Payments
Checkout and payment flows that keep processing when it counts
Backups
Taken routinely and tested by actually restoring from them
Ongoing maintenance
Updates, certificates and checks handled before they become problems
Rescue work
For the service that has been failing quietly with nobody owning it
How the work is done
Owned, monitored, and boring in the best way
Own it outright
The things that quietly fail at 3am fail because nobody owns them. Each service I take on gets a clear owner and a named setup.
Keep it plain
No jargon and no mystery dashboards. You should be able to understand, in one sentence, how your site and services run.
Watch before it breaks
Monitoring and routine checks catch the small problems — the expiring certificate, the full disk — before they become phone calls.
Back up like you mean it
A backup only counts if it has been restored. I test backups, not just take them.
Stay reachable
When something does go wrong, the same person who built it is the one who fixes it.
The questions people ask first
What kind of work do you take on?
Building dependable websites, and looking after the online services behind a business — email, payments and backups — including the unowned things that quietly fail if nobody is watching them.
When is the right time to get in touch?
Before something breaks, ideally. But if something is already failing at inconvenient hours, that is exactly the sort of problem worth talking about.
Do you only build new sites?
No. Looking after what already exists — maintenance, monitoring, backups, fixing what nobody else owns — is as much the work as building something new.
How do you price the work?
Fixed scope and a fixed fee wherever the work is clear enough to define one. For open-ended problems I start with a time-boxed look at the situation, then agree the next step together.
What do you need from me to start?
A plain description of what is failing or what you want to build. From a short conversation I can usually suggest the right first step.
How do we get started?
Send an enquiry through the contact page. Tell me what is failing or what you are building, and I will talk through how to make it reliable.